Privacy Policy
1. Controller
Junax Technology GmbH
Schmiedberg 7, 86152 Augsburg, Germany
Tax/VAT Number: DE458937213
Contact Number: +49 172 738 9723
Email: info@trimonitor.eu
2. Privacy Contact / Data Protection Officer
If we are not legally required to appoint a Data Protection Officer, we have not appointed one. For all privacy-related requests, please contact: info@readwith.eu.
3. Website Access Data (Server Logs)
When you access our website, our hosting provider processes technically necessary data on our behalf to deliver and secure the website. This may include:
- IP address (typically stored in log files)
- date and time of access
- requested page/file
- amount of data transferred
- browser type and version, operating system
- referrer URL (previously visited page)
Purposes: technical delivery of the website, stability, troubleshooting, and security (e.g., attack prevention). We generally retain log data only as long as needed for these purposes.
4. Cookies, Consent and Consent Management
We use cookies and similar technologies. Some are strictly necessary for the operation of the website (“necessary”), others are used for analytics, measurement, marketing or embedded third-party content (“non-necessary”). We use non-necessary cookies only if you have given prior consent.
You can change or withdraw your choice at any time via the cookie settings on our website. Our consent management tool stores your consent decision to document and technically enforce your preferences.
5. Customer Account / Registration / Login
If you create an account or log in, we process the data required for this purpose (e.g., name, email address, password/password hash, order history, address data). The purpose is to provide your account, manage orders, and simplify future purchases.
6. Orders, Shipping and Payment Processing
When you place an order, we process personal data to perform the contract, including:
- basic and contact data (e.g., name, address, email, phone number)
- order and contract data (e.g., products ordered, prices, invoice data)
- shipping data (e.g., delivery address, shipment information)
- payment data (depending on the payment method chosen)
Recipients: For delivery, we share necessary data with shipping and logistics providers. For payment processing, we share necessary data with the payment service provider (or bank) selected by you during checkout. The specific payment providers used are displayed in the checkout process. Purposes and legal bases include performance of the contract and compliance with legal obligations (e.g., invoicing).
7. Contact (Email, Phone, Contact Form)
If you contact us, we process your information to handle your request (e.g., name, contact details, message). Depending on the context, processing is based on pre-contractual measures/contract performance or our legitimate interest in efficient communication.
8. Support, Warranty, Complaints and Returns
To handle support, warranty or complaint cases, we process the necessary data (e.g., contact details, proof of purchase, product/serial number, issue description, shipping/return information). The purpose is to manage and resolve your request, including repair, replacement or reversal of the transaction where applicable.
9. Analytics, Marketing and Embedded Content (Consent-Based)
If we use analytics or marketing technologies (e.g., audience measurement, conversion measurement, advertising) or embed third-party content (e.g., videos, maps), this will occur only if you have consented to the relevant categories in the cookie banner. This may involve data transfers to third-party providers. Details (providers, purposes, storage periods) are available in the cookie settings.
10. Social Media Links
Our website may contain links to social media platforms. If you click such links, the privacy rules of the respective provider apply. Social media content is embedded on our website only with your consent (see cookie settings).
11. Recipients and Service Providers
We use service providers (e.g., hosting, IT and support providers, payment and shipping providers) who may process data on our behalf or as independent controllers. We share data only if it is necessary to perform the contract, required by law, or based on your consent.
12. Transfers to Third Countries
If we use providers or tools that are based outside the EU/EEA or process data there, personal data may be transferred to third countries. Where required, we implement appropriate safeguards (e.g., EU Standard Contractual Clauses) or obtain consent. Details are provided in the cookie settings and/or service descriptions.
13. Retention
We store personal data only as long as necessary for the respective purposes or as required by law. Order and invoice data are generally subject to statutory retention obligations. After that, data will be deleted or restricted.
14. Your Rights
Subject to legal requirements, you have the following rights:
- access to your personal data
- rectification of inaccurate data
- erasure or restriction of processing
- data portability
- objection to processing based on legitimate interests
- withdrawal of consent with effect for the future
To exercise your rights, please contact us at info@readwith.eu.
15. Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority. For Bavaria (Germany), one competent authority is: Bavarian State Office for Data Protection Supervision (BayLDA), Promenade 27, 91522 Ansbach, Germany.
16. Requirement to Provide Data
Providing certain data is necessary to conclude and perform a purchase contract. Without this data, we generally cannot process your order.
17. Automated Decision-Making / Profiling
We generally do not use automated decision-making, including profiling.
18. Security
We implement appropriate technical and organizational measures to protect your data against loss, misuse and unauthorized access.
19. Changes to this Privacy Policy
We may update this Privacy Policy if our website, processes or legal requirements change. The current version is published on our website.